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About this blog

This blog is owned by VueLogic, provider of a cloud based CRM analytics solution.  We enable you to understand prior customer behavior and predict the outcome of future interactions (monetary and non-monetary), across channels, in a confidential and secure environment to maximize revenue from your existing customers.

The intent of this blog is to discuss the issues related to CRM Analytics, customer intelligence, privacy and data strategy. Helping both the business owner and their customers understand the importance of each facet related to customer experience and personalization.

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One Comment
  1. September 29, 2009 4:28 PM

    This is certainly on target! My company uses the shotgun approach MUCH too frequently, advertising low-priced items to get people in the door. Our real customer is more than willing to pay regular price when they are made aware that items they desire are available HERE and NOW.

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